Wednesday, March 5, 2014

Say Farewell to Your Old Phone System




Nowadays the old phone system is actively replaced with new VoIP-enabled phone system marking the move into the next stage of mainstream enterprise telephony. Let`s have a look at the key points of this migration process.

Updating Legacy PBX
Not long ago the center of a business phone system was a large box room filled with mystery boxes and copper wires running PBX to deliver calls. It was very expensive to install this system, moreover telephones and long-distances services were expensive too. With the advent of VoIP phone system has become much cheaper, though copper-enabled phone system is still considered the most reliable method of transferring calls.
Companies which don`t want to get rid of a traditional PBX system, can install a VoIP gateway into legacy PBX for making cheap international calls over VoIP lines.
The copper lines can be used when the VoIP carrier experiences an outage or there is no power in the office. It`s very easy to turn a computer to a phone; it can be done by adding an audio card, a headset and installing client software. Having soft phones at their disposal employees can make and receive calls and listen to the voicemail sitting in front of their computer.


Next Generation PBX 

Switching to a new system is the best way to capitalize on the cheapest total cost of ownership and gain new features. Next-gen PBX requires a broadband Internet connection and a contract with a VoIP carrier.  It features voicemail, automated call distribution, auto-attendant, audio and video conferences, etc. VoIP provider can offer both on-premise or cloud-hosted PBX solutions.
Integrating a PBX with VoIP services is the best option for medium-sized and small businesses as well as large companies. VoIP business solutions enable small companies to decrease phone expenses, extend functionality and get increasingly dependent call quality worldwide. 

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